What can I do if I purchased the wrong package?

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• Can I change my already-purchased subscription plan?

  A subscription plan cannot be changed until it expires, as indicated in our Terms and Conditions.

• How many times can I acquire a trial subscription (Promo)?

  You can acquire a trial subscription only once.

• How can I deactivate my subscription?

  If you deactivate your subscription, you will still be able to use the subscription already paid for. You will simply block any renewal (depending on the type of subscription purchased). You can deactivate the service subscription directly from your ...

• What prices and subscription plans do you offer?

  The types of Subscription available with automatic renewal are as follows: Promo (e.g. trial period from 1 to 7 days), then type C subscription 1 month Subscription or equivalent credit purchase 3 months Subscription or equivalent credit purchase 6 ...

• How can I purchase a credit package?

  Only users with a Premium Profile can increase the number of credits by purchasing additional packages. You can buy a credit package by clicking on the top of the site marked with its icon or through the appropriate promotion pages that will appear ...