What should I do if my account has not been activated?

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• How long will it take before I am charged and my account is activated?

  The Premium Profile account will be activated immediately after the payment is processed. The amount will be charged after purchase. If payment is made by credit card, the method of payment can be via a single payment for the entire amount or for a ...

• How can I purchase a credit package?

  Only users with a Premium Profile can increase the number of credits by purchasing additional packages. You can buy a credit package by clicking on the top of the site marked with its icon or through the appropriate promotion pages that will appear ...

• What technical problems can occur when uploading a photo?

  Problems occurring while uploading photos may be due to: Inadequate photo size and/or format. You can easily upload images in the following formats: jpeg, png. The size limits applied are: not less than 1080 pixels and not more than 10mb; Your ...

• Why was my credit card not accepted?

  There are many reasons why the payment may be rejected by your card issuer. The most common are: Insufficient funds available. Invalid card data. The CVV/CVV2 number is incorrect or incomplete. Your card is not enabled for online purchases. We advise ...

• What are credits and how do they work?

  Credits give you the chance to send more messages in the chat section, and thus to be more active. From the On-Demand Section it will be possible to view the different purchasable offers of packages of credits. If you decide to purchase an additional ...